Synchrony Financial Credit Card Complaint

Billing disputes

Synchrony Financial Credit card department,

Billing disputes Pennsylvania

I reported - fraudulent charges on my Banana Republic credit card which is through GE Capital Bank on or about -/-/- in the amount of $320.00 spanning -/-/- to -/-/-. As of -/-/-, the charges had not been removed form my account so I called and was told to wait as they would be removed by next billing cycle. As of today, -/-/-, the charges have still not been removed and I have been charged late fees in the amount of $50.00. Upon calling again, I am told that only a portion of the fraud has been investigated and it is 'approved ' but still not credited back. Approximately another $90.00 has no status.

Synchrony Financial customer in Pennsylvania
Feb 23, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more