Citibank Credit Card Complaint

Citibank Credit card department,

New York

There was an overpayment on my credit card of over $12000.00. I have continued to use the card so that credit has gone down to about $10000.00. I have called citibank 5 times over the past 2 months and they keep telling me the refund is under review or that a supervisor needs to review the refund before it can be refunded.