Synchrony Financial Credit Card Complaint

Billing disputes

Synchrony Financial Credit card department,

Billing disputes Missouri

Please refer to complaint # - in which JCPenny credit card charges me $1200.00 for shutters that were supposed to cost $910.00 plus tax. I thought this was resolved but I just received my -/-/- statement and the cost is still -. $910.00 plus tax. $910.00 plus tax, we have a really good sale starting today, that also helps. Thanks, - - From : - & lt ; - ; Sent : Sunday, -/-/2016 - AM To : - Subject : RE : CC number Can you tell me how much the cost is? - - - - -, - - - Fax - - PI License - From : - - Michelle L [ - ] Sent : Sunday, -/-/2016 - AM To : - : Re : CC number Yes it will. I still need your - CC # OK, I will be here until -pm Thank You, - -

Synchrony Financial customer in Missouri
Feb 17, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialBilling disputes47.5%42.0%10.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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