Citibank Credit Card Complaint

Credit card protection / Debt protection

Citibank Credit card department,

Credit card protection / Debt protection South Carolina

Unauthorized charges were made on my Citi VISA card. The charges were made in -, -. I live and work in -, -. I was not in - on the dates of unauthorized use. The amounts were all suspiciously large even numbers : $400.00, - etc. amounting to over $2600.00. These charges in no way resemble the pattern of spending history previously or after the disputed charges. I have tried repeatedly to dispute the charges with Citi. They just sent me a letter stating that " since my name was on the card '' I would be responsible for the charges. The stated policy of the bank is that I am not responsbile for any disputed charges.

Citibank customer in South Carolina
Feb 17, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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