United Military Mortgage, LLC Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

United Military Mortgage, LLC Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Oklahoma

I was offered a refinance in the mail by a lending company. As a veteran I had intention of moving from - Oklahoma to - and with that wanted to purchase a new home using the second tier of my va loan entitlement. During the refinance process I was told that it would pay off the current va loan, and allow me to utilize the VA loan again to achieve my goal of property ownership in - for a new job in a new location. While talking to my current loan officer while trying to obtain a new property to commit to the move in - I was informed that the company did not refinance the property in the correct manner to sever the initial loan, they instead robbed me of my second tier entitlement with VA financing which has forced me into a position that I am no longer eligible to purchase a new property closer to the job and location that I desire. This is incredibly frustrating and shocking as I was blatantly lied to, this has destroyed my hopes of moving to the location that I desired. The refinance through the company did allow me to fix some much needed repairs, but ultimately t was not done in the correct manner. It seems to me that the company saw it easiest to simply use my second tier entitlement. I can not remember where I found the company, I believe it was through a letter I received as at around 1 year of ownership of my current property I received many letters in the mail from various companies offering " refinances ''. Thank you for your time and consideration to this issue. - - -

United Military Mortgage, LLC customer in Oklahoma
Feb 16, 2017

* Source: CFPB Complaint Database

United Military Mortgage, LLC response to complaint:
Closed with explanation

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