Federal student loan servicing Dealing with my lender or servicer trouble with how payments are handled
MOHELA Student loan department,
Federal student loan servicing Dealing with my lender or servicer Trouble with how payments are handled District of Columbia
I paid off my loan to Mohela account no. -. But Mohela took out my monthly payment anyway, so they caused an overpayment of $130.00. I have called Mohela to try to get that money back but they have refused to send me the $130.00. This is a consolidated student loan. - -
MOHELA customer in District of Columbia
Feb 16, 2017
* Source: CFPB Complaint Database
MOHELA response to complaint:
Closed with explanation
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