Experian Credit Reporting Complaint

Experian Credit reporting department,

Credit reporting company's investigation No notice of investigation status/result California

I sent them the document in this complaint and I got the letter from them dated - -. I then called them om -/-/2017 and they told me my document that clearly states that I paid it in full, was not good enough. I called the - and told them what had happened and they were baffled that it was still on my credit report. They told me to write a complaint to you.