Synchrony Financial Debt Collection Complaint

Synchrony Financial Debt collection department,

Credit card Communication tactics Used obscene/profane/abusive language Massachusetts

I was speaking to a manager named " - '' he was ok to talk to and when I called to speak with him to pay it off as it was a pay to delete the woman on the other end of the phone who was the " manager '' on duty she told me to go - myself and other prophanity they do not pay to delete. I was promised over a recorded line they would delete this and it would not affect my credit score.