Barclays PLC Credit Card Complaint

Convenience checks

Barclays PLC Credit card department,

Convenience checks Nevada

A fraudulent convenience check was written on my account last -/-/-. I never had the check in my possession and reported the fraud to Barclay on -/-/-. Since then I 've been given the run-around with different numbers to call and - different reference numbers and a case number. Even though I have an email that states " Please be advised that transactions placed in dispute do not accrue finance charges and are not included in your repeat payment amount while the charges are being investigated, '' I am being harassed with late payment emails and threats to my credit rating.

Barclays PLC customer in Nevada
Feb 13, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints9/201612/20162/20173/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCConvenience checks50.0%50.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageConvenience checks54.1%24.6%7.4%5.7%7.4%0.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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