Barclays PLC Credit Card Complaint

Credit card protection / Debt protection

Barclays PLC Credit card department,

Credit card protection / Debt protection Wisconsin

I filed disputes with Barclaycard Master card on -/-/2016. First after 3 months they just closed the dispute then reopened it when I called about it and then closed it again after another 2 months. They felt the merchant was in the right. I do n't feel they fairly represented me the customer. They never even bothered to give me a call. All calls were initiated by me and I never got what I felt were fair responses. I had provided them with a lot of information to prove my disputes but they showed me nothing the merchant provided to prove me wrong. I was left with the impression that they just did not want to take the time to follow through with my disputes since it involved a lot of money. My other Credit Card companies took far less information and found in my favor. They did not even offer arbitration.

Barclays PLC customer in Wisconsin
Feb 13, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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