Loan Care Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Loan Care Mortgage department,

VA mortgage Loan servicing, payments, escrow account California

I have been paying my mortgage religiously ( even when i was - by the Government ), we refinanced our VA loan in - - and were told that our payment would not be due until - - ( which we made ). Never paid much attention to our credit report because we were n't making any purchases ( houses, cars, etc ) but when my car went belly up i was surprised at my high interest rate on my car loan ... .so i had my credit looked at by a financial planner friend of mine. And low and behold, LoanCare " services " filed on me not paying my loan in - -, my credit score dropped almost - points and has caused my car loan rate to be higher and blocked the ability to buy another house if i wanted to in the next 4 years.

Loan Care customer in California
Feb 11, 2017

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

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