NetSpend Corporation, a TSYS Company Prepaid Card Complaint

NetSpend Corporation, a TSYS Company Prepaid card department,

ID prepaid card Unauthorized transactions/trans. issues Georgia

I have a prepaid account with the Netspend prepaid - by the - -, where I have received my school refunds through direct deposit for the past - semesters ( last deposit being -/-/2017 ), as well as other deposits. Last week on the -/-/2017 I found out that there was a fraudulent transaction on my card and worked to resolve that. my Card was however canceled and so I Have no way of accessing my money in the amount of $3800.00. I have also suspected some fraudulent transactions on the same account in the past - months, but efforts to tract this are been frustrated by the customer service representatives through the following phone # -, of which I have spoken to a dozen of them already including today -/-/2017, and have spoken with - representatives who pretend to transfer me to a supervisor, and dropped the phone on me. Obviously they are not willing to resolve this issues and I need your office to intervene urgently.