MOHELA Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer don't agree with fees charged

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Don't agree with fees charged Massachusetts

-/-/- I am again writing about my high irest and high principle on my student loan from MOHELA. I am writing about the fact that the principle has doubled since the inception of my loan. I am writing because I think the interest rates and the enormous of money I now owe is completely unfair. For me, this began with a collection of student loans -/-/-. I attended graduate school with the loans. I suffered a bankruptcy and a divorce. My loan as of -/-/- was $55000.00. It now totals $97000.00 because of an inability to meet payments and a series of forbearances. Forbearances that MOHELA encouraged me to do. I believe that I have never made a late past - day payment. I have never been reported to the credit bureau in my payment history. I have never defaulted on this loan. I have been paying direct loans and MOHELA $450.00 a month for


- %. That along with a reasonable student loan payment will allow my family and I to pay our bills. I work - jobs. My wife works. I have my own student loan, a child and a step child with student loans. I have a family of - living in my house. I have a huge interest rate with MOHELA not to mention the fact that my loan payment has increased to a value of $97000.00. I do not think my interest rate is fair. I do not think it is fair that I am paying $97000.00 for an education that actually cost $55000.00. I have shown that I willing to pay in a responsible manner. I pay every month and I pay on time. It is not fair that I have this enormous amount of debt that exceedingly surpasses what my initial principle balance should be. It is not fair that others are having their loans forgiven and or the idea that legislation is talking about free tuition for state schools. I have written letters to politicians that have attempted to help me. - such advisement was from the office of --Ives telling me to contact a " -, Ombudsman '' who apparently has not been interested enough to speak or write to me about my complaint. I am asking you to help me with this matter. A matter that I have asked MOHELA to address. A matter that MOHELA could obviously care less about. It is completely unfair that I am being asked to pay DOUBLE the amount owed for my education. That is pure greed. All MOHELA wants to do is to make as much money as they possibly can from me.

MOHELA customer in Massachusetts
Feb 09, 2017

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

Consumer disputes how MOHELA handled their complaint

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