Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Minnesota

I closed the mortgage for my - Minnesota house on - -, - with -. On - -, - I was notified that my mortgage servicing company will be changed to RoundPoint Mortgage Serving Corporation ( RPMS ). An initial Escrow amount of $2500.00 was deducted from my loan proceeds. Starting with - -, - due I have paid $580.00 ( PMI $87.00, Home Insurance $73.00, and Real Estate Tax $410.00 ) each month for the Escrow account. As of - -, - after my - payment my Escrow account has a balance of $5300.00.


-/-/- - -/-/- Home Insurance premium was paid and deducted from my loan proceed on -/-/-. Next Payment of about $880.00 is due - -. RMPS has it scheduled for -/-/-. On -/-/- $160.00 was paid by RPMS for the 2nd half - Real Estate taxes. My County latest estimate of - RE taxes is $3700.00 due $1800.00 on - -, - and $1800.00 due on - -, -. RPMS has scheduled payments of $2500.00 on -/-/- and -/-/-. As it is indicated from the start my escrow deduction has been very excessive and the balance as of -/-/- is almost enough for the total - actual payments of $5600.00 ( PMI $1000.00, Home Ins $880.00, and RE Tax $3700.00 ). According to your site the Escrow withholding can not be more than 2 month of the actual payment, in my case $120.00 in - ( $440.00 form PMI and - for RE Tax / 5 month ) and $470.00 in -. I have made every monthly due on the 1st day of the month ( Due date ). I am requesting your help / or directing me to the proper authorities to correct this unjust situation and have the RPMS pay me back the illegal additional escrow balance plus interest and penalty and to adjust the - escrow withholdings immediately. I recently requested a Escrow analysis on RMPS site but have not received any responses from them. When I called their ( - ) office few month ago several times I could not even get an agent that could comprehend my issue and they were confusing the Principal and Interest Payments with the Escrow account. Best Regards, -