I.C. System, Inc. Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

I.C. System, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Utah

Debt collector " IC Systems '' sent a letter dated - -, 2017 notifying my daughter - - that she owes $93.00 on a medical bill. IC Systems is collecting on behalf of - -. - left - - 2017 to - for 18 months and is out of state. ON - -, 2017 I called - - and confirmed that the debt had been paid. I then called IC Systems. I was very concerned that while - was gone for 18 months that her credit remained in good standing. I told the representative that I was inquiring about why they sent the letter. The representative told me that if I was n't - they could n't tell me anything. I told her that I was - 's father and her legal representative while she was out of state on a 18 month -. The representative became hostile and rude, and insisted that even though I was acting in good faith and was - 's legal representative, she could not confirm the debt collection information or reassure me that the debt had indeed be paid off according to the Doctor 's office. I told her that I thought her actions were not right and that if her company sends a debt collection notice, when the legal representative calls to inquire, the debt collection agency has an obligation to confirm the debt amount, if owing. She insisted she could not, I told her I would then call the FTC and file a complaint. She said " Go ahead ''.

I.C. System, Inc. customer in Utah
Feb 08, 2017

* Source: CFPB Complaint Database

I.C. System, Inc. response to complaint:
Closed with explanation

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Contact I.C. System, Inc.

http://www.icsystem.com/
800-443-4123
P.O. Box 64378
St. Paul MN 55164
I.C. System, Inc.
I.C. System, Inc.

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