MOHELA Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer keep getting calls about my loan

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Keep getting calls about my loan South Carolina

I have a student loan with Mohela that I am paying on time, it is not delinquent. The payment for - 2017 is due now and 16 days past due and they are calling my mother about this debt. she has nothing to do with this loan, thee loan is in my name only. This is harassment.

MOHELA customer in South Carolina
Feb 07, 2017

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

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How MOHELA handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3MOHELAComplaint HistoryComplaints1/20144/20145/20148/201410/20141/20152/20153/20155/20156/20157/20159/201510/201512/20152/20164/20165/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MOHELADealing with my lender or servicer97.2%2.8%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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