Synchrony Financial Credit Card Complaint

Credit card protection / Debt protection

Synchrony Financial Credit card department,

Credit card protection / Debt protection California

I opened a Care Credit account for my - with Synchrony Bank a year ago with 0 % for a year. Last week when I was going to pay off the balance, noticed a charged of $80.00 on the statement, I questioned it and found out it is protection or insurance plan, which was monthly added to my account. I never requested and authorized such a insurance and without my permission added to my card. I was charged $1100.00 for past year of the insurance protection, which are going to pay me back. But this kind of none sense have to stop, I found out by accident about it and - know how many people are being subjected to this kind of fraud and are unaware of it.

Synchrony Financial customer in California
Feb 02, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20165/20167/20168/20169/201610/201611/201612/20161/20172/20173/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCredit card protection / Debt protection58.3%31.3%10.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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