Loan Care Bank Account Or Service Complaint

Loan Care Bank account or service department,

Other bank product/service Making/receiving payments, sending money New York

Hi. Tha complain is about Loan Care Bank where my mortgage company is after - - - sold it to them. The thing is that I sent my payment on time from NY to PA that is their payment center and have passed 12 days and they said that this payment has not received and now came new month and I went to their website to check if the payment was receive and appears a note that says that my account is 30 days past due!! But I was reading reviews and I am not the only one that happened also they do not post the monthly statements on time. Now my credit score will be low just for something like this.