BMO Harris Bank Account Or Service Complaint

Checking account Account opening, closing, or management

BMO Harris Bank account or service department,

Checking account Account opening, closing, or management Arizona

Since -/-/- I have received a promotional offer of $200.00 to open a new checking account with BMO Harris Bank. It is now -/-/- and I have yet to receive my incentive for opening a new checking account. Every quarter I brought it up to the personal bankers and Branch Manager and I have not had a resolution. This bait and switch advertising tactic to encourage people to open a new checking account should be illegal. I have not talked to them in almost 4 months because it 's a waste of my time to try to collect something that will never appear. The branch location is - - - - -, AZ -. -. Customer Service says there are no notes on the account showing my request and I 've brought it up to them in 6 or 7 different instances.

BMO Harris customer in Arizona
Jan 28, 2017

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

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