AFS Acceptance, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

AFS Acceptance, LLC Consumer Loan department,

Vehicle loan Problems when you are unable to pay Indiana

I received a car loan from AFS corporation on -/-/-. I have been paying on loan regularly and on time. The monthly payments were around - dollars a month. I paid almost - dollars into the vehicle until, I lost my job -/-/- in which I was with for over five years. I have been reaching out to the finance company in which I thought would be their for me. I was wrong, I tried borrowing the money I could not get any help due to my family members having it hard themselves. -/-/- the vehicle was gone it was repossessed. I knew they would come and get it soon, but they took it like a thief in the night. I would have given them the keys, if they would have rung the door bell, because of the non payment. I had items in the vehicle in which the company never returned. I started receiving phone calls from my representation whom was - - then it was given to another individual by the name of - -. I was looking for a job everyday nothing, I even filed for unemployment in which, i received but found out I owed a


on a continuous basis. I even filed a complaint with the - and we can to an agreement of $3000.00 - - even agreed to it on the phone my boyfriend even heard him say it and after he agreed he hung up after hearing my boyfriend voice on the phone, he thought we were the only ones on the phone, I needed proof form another party. I later received an agreement settlement for $6000.00 in which I never agreed upon so the - closed the case. The vehicle was later sold at an auction, in which I was never informed of the auction date, time, or location. They never gave me the option of getting the vehicle back. I received a letter stating I owe - dollars? How is that possible when I paid that much into the vehicle, time passed and nothing was said it only showed charge off on my credit report. I started cleaning up my credit report in which I hired a company to do, then I received a letter from - - - a firm in -, - whom is representing AFS in -, - they file a summons against me. I was hurt and disappointed that this company received all this money and now this they are so dishonest. I responded to the summons but it was to the - and - I did not read full document. I was to respond to the court, after speaking with a lawyer, I responded to the court now am waiting on response. I have documentation from - and the company. I may owe something but not - dollars the loan amountt was only - this make me feel humiliated knowing this company is lying against me. I just want to pay the different and move forward and that difference is not - dollars. I need help please

AFS Acceptance, LLC customer in Indiana
Jan 26, 2017

* Source: CFPB Complaint Database

AFS Acceptance, LLC response to complaint:
Closed with explanation

Consumer disputes how AFS Acceptance, LLC handled their complaint

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