Barclays PLC Credit Card Complaint

Credit determination

Barclays PLC Credit card department,

Credit determination California

I applied for a Barclays JetBlue credit card. I received communication from Barclays that they needed more information from me to establish my identity ( social security card, etc. ), which I sent to them. I never received any further information from them by mail about the status of my application, nor their reason for denying my application. I mailed a letter to them two months later asking again for status and reason, but have not yet received any reply. If my application was denied, they never gave me a reason for the denial, nor told me directly about the denial.

Barclays PLC customer in California
Jan 26, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints4/20166/20167/20168/201610/201611/201612/20161/20172/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCCredit determination78.6%21.4%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit determination1.0%73.2%2.3%12.4%1.0%9.7%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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