Santander Bank US Mortgage Complaint

Santander Bank US Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Pennsylvania

Took a loan out with Santander Bank on -/-/2016. They escrowed money from my loan proceeds to pay all of -/-/2016 taxes. Just found out they never paid them and now I 'm delinquent on my borough and county taxes. When I called them they told me they never took out the money which I can see on my settlement statement they did. - - in Mortgage Servicing told me they never with held any loan proceeds. I want a full accounting of my entire settlement, since they also paid off homeowners, title insurance, etc. Every time I call them I get a run around.