Sallie Mae Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Sallie Mae Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments Maryland

Got a full time job in - -. Graduated in - -. Suddenly in - -, my payments increased from about $200.00 a month to over $700.00. Tried to apply for a different repayment plan so that I can afford to live, but they told me I ca n't since my dad is a cosigner ( who definitely will not be making payments for me ). Operator then misled me into a Forbearance agreement so I could get a reprieve for - payment. Also said I ca n't try and remove my dad as a cosigner so I can get a new repayment plan. When checking online, is shows me that I ca n't remove a cosigner if I 've been given Forbearance in the past 12 months. Now I 'm stuck paying over $700.00 a month by myself.

Sallie Mae customer in Maryland
Jan 24, 2017

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Sallie MaeComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sallie MaeCan't repay my loan77.8%14.0%5.4%2.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.1%5.2%0.4%4.8%88.5%1.1%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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