USAA Savings Credit Card Complaint

Credit determination

USAA Savings Credit card department,

Credit determination Oregon

My credit limit with USAA has be $14000.00 until - -, - .... My credit limit was reduced to $500.00 on - -, - ... They claim it was combination of usage and credit report. I have a - score with - and - with -. I monitor my credit report monthly with subscriptions with - and - .... I have never been late or made minimal payments .... I pay of balances quickly ... .. I do use the USAA credit card. I had a $3100.00 balance in - - that I paid off before -. Made $150.00 purchase in - - and paid it off in - - ... .. Its a military exclusive membership only bank ( USAA ). I was drafted in the - 's processed for service and then cancelled because of military pulling out of -. My son served in the -. I believe that USAA is trying to get me to cancel my membership by lowering my limit from $14.00, - to $500.00. I spoke to several people with USAA that could not explain with any detail. I believe this is a bias racial action by a staff member of USAA. I have an excellent credit history own - homes and a rental and have a personal yearly income of over $ $83000.00 ... I spoke to - ( USAA ID # - ) this morning an executive personal member for USAA ... I believe this was a racial action.

USAA Savings customer in Oregon
Jan 24, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Consumer disputes how USAA Savings handled their complaint

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints6/20127/201212/20121/20133/20135/20134/20147/20144/201511/20151/20164/20165/20166/20167/201610/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsCredit determination78.9%15.8%5.3%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit determination1.0%73.2%2.3%12.4%1.0%9.7%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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