FAIR COLLECTIONS & OUTSOURCING, INC. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Pennsylvania

In -/-/-, we ( my roomates and I ) were contacted about debt that we owed regarding move-out charges on our apartment that our security deposit did not cover. The total amount in dispute was $7500.00. We ask for verification of the debt and the credit collection agency provided details regarding the debt. All of the debt was related to replacing our - square foot hardwood floor. However, we did not have - square feet of hardwood floor. Within our 30 day response period, we sent the company our floor plan which shows - square feet of hardwood floor. The credit company ignored the evidence which would have reduced the bill by $2000.00. They also sent us information on -/-/- which coincidentally increased the debt by $2000.00. The net affect would be - reduction in debt ( we reduced our debt by $2000.00 so they increased it by $2000.00 ). We called the debt collection company 2 days later on -/-/- and they said they already reported us to the credit card companies. They did not give us 30 days to response. In my point of view, they have the wrong apartment since our floor plans do not match or they are making up debt because they know how much money they need to make. This $2000.00 worth of debt did not exist until we showed them proof that this was not our apartment.

FAIR COLLECTIONS & OUTSOURCING, INC. customer in Pennsylvania
Jan 20, 2017

* Source: CFPB Complaint Database

FAIR COLLECTIONS & OUTSOURCING, INC. response to complaint:
Closed with explanation

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Contact FAIR COLLECTIONS & OUTSOURCING, INC.

http://www.fco.com/
877.324.7265 
[email protected]
12304 Baltimore Ave. Suite #E
Beltsville MD 20705

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