PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Other transaction issues Maryland

I sold an item on Ebay and as a result the item was paid for using PayPal. Unfortunately they keep putting a hold on my funds and I sell these items to pay bills. I was on a probationary hold with Ebay for safety reasons of fraud, but I am the one who is at risk. It is not fair that now they have removed the hold and now PayPal puts one on. I had to pay almost $75.00 to ship the phone to - and that included insurance and return receipt. This is not right that they do this, when they are the 3rd party and they hold money when the merchandise leaves the seller. The money is the security as the item transfers.

PayPal Holdings, Inc. customer in Maryland
Jan 19, 2017

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with non-monetary relief

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