First Federal Credit Control Debt Collection Complaint

Medical False statements or representation attempted to collect wrong amount

First Federal Credit Control Debt collection department,

Medical False statements or representation Attempted to collect wrong amount North Carolina

- - reported to the credit bureaus that I had an unpaid balance of $290.00. The balance should have been covered with by my health insurance company. I ended up switching jobs during the billing cycle, but I maintained health insurance the entire time. Nonetheless, I called them and the error was corrected and they said that I did not owe any money. They said they will have it removed from my credit reports. About 2 weeks later, I get a call stating my insurance did not cover it all and that left a balance of $57.00, I said okay, Remove the old amount of $290.00 and I will pay the $57.00 once it had been removed..A week or so after I spoke with them about the $57.00, It reported to my credit reports. So now i have - collections on my credit report and it dropped my score significantly. I am in the process of trying to buy a home and this is conflicting with my pre approval from the bank. THey told me at - - that it should only take about two weeks to have it removed from my credit reports, but I have yet to see that happen.

First Federal Credit Control customer in North Carolina
Jan 18, 2017

* Source: CFPB Complaint Database

First Federal Credit Control response to complaint:
Closed with explanation

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