RGS Financial, Inc. Credit Reporting Complaint

RGS Financial, Inc. Credit reporting department,

Incorrect information on credit report Information is not mine California

My current contact information is available on any of the - Bureaus. -, -, and -. RGS Financial claims they have sent me via mail the verification paperwork, which is untrue. The RGS Rep I spoke to could not even recite any address that the said paperwork had been sent to. I gave the RGS Rep my current address to forward any and all documents that support their claim ... that this account belongs to me. The RGS Rep was surprised that my address is -, not -. They never sent any paperwork. That would only validate my side. I sent a letter to RGS which I have attached. A second one today. They are in violation of the FCRA guidelines and I need assistance with this problem. In speaking with the RGS Rep he continued to circle back to the same directive, " how would you like to take care of this, -, -? ". I explained that I have never had a - account now or in the past. The time frame they are claiming is only assisting in verifying my claim. They state the account was opened -/-/2016 ... well I have been in -, - going on two years. The RGS Rep stated it was an account from -. I was not in - at the time They claim. It is a farce. I would like your Agencies assistance in my request of either getting it removed from my - report or forcing RGS Financial to forward me all the documentation they are claiming verifies this account as mine.