Radius Global Solutions LLC Debt Collection Complaint

Radius Global Solutions LLC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine North Dakota

In - of -, I cancelled my internet and cellular telephone service with - - because of their poor customer service. They bundled and unbundled my services too many times. On - -, -, I checked my credit report and found a collection item from Central Credit Services. I called Central Credit Services and was told that I owe - - for my final billing. However, I called - - in - and - of - to ask for my final bill and was told each time that my balance had been paid in full. On - -, -, I called - - and was told the final bill was due to cellular phone charges in -. I then called - to verify that my cellular bill had not been paid. The representative from - let me know that my cellular bill had always been paid, and I have a zero balance going forward. He also noticed that the service had been bundled and unbundled by - - many times. On - -, -, I talked to - in - ( she was more than happy to tell me where she was ) from - who told me that now


to give - the documents I will be receiving from - if they are willing to pay the $5.00 fee I had to pay to receive them. If I would not have checked my credit, I would not have known about this account because - - gave the collection agency the wrong address, and I never received a letter from the collection agency to tell me the account existed. It needs to be noted that I gave - - the correct address several times both over the phone and on the company 's web site many times, but it was never updated. I tried to resolve this issue with -, but she told me I had to dispute it through the collection agency. The collection agency told me I had to dispute it through - -.