First Federal Credit Control Debt Collection Complaint

Medical False statements or representation attempted to collect wrong amount

First Federal Credit Control Debt collection department,

Medical False statements or representation Attempted to collect wrong amount North Carolina

I had an outstanding bill from - - that was incorrect due to my insurance information in the amount of $290.00. I contacted - and gave them the insurance info they needed for the bill to be satisified. They agreed, zeroed out the account. About a week later they contacted me stating that my insurance did n't cover everything and left a balance of $57.00. I said okay, send me an invoice stating that amount and i will pay for it. I have talked to them on - or - accounts because both amounts are showing on my credit report as collections. - for $290.00 and - for $57.00. I asked them to remove those amounts - times now, and they still have not done so. It 's affecting my credit score and it is hurting my home buying process.

First Federal Credit Control customer in North Carolina
Jan 12, 2017

* Source: CFPB Complaint Database

First Federal Credit Control response to complaint:
Closed with explanation

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