Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

From the very beginning I had discrepancies with Select Porfolio Servicing Inc. with regard to my escrow account. - sold the account to this company in - -. Although there was a surplus in escrow when the account was transferred, I never received payment or a refund of the over payment/surplus. Instead in the month of - -, I received an escrow analysis alleging a shortage of $79000.00. A second escrow analysis was conducted in - of the same year, two months later alleging a shortage of & $560.00. Is it not so that an analysis should be conducted only once a year? Be advised, I always paid more than the mortgage payment amount from $ - $100.00 with instructions, & monthly calls to deposit the overage into escrow in an effort to avoid these outrageous projections. In - of -, I received another escrow analysis but this time there was an overage/surplus in the amount of $540.00. This amount was refunded to me. However, there was an adjustment of $460.00 credit due to a Home Rebate benefit which affected the escrow account. Needless to say this overage was not included with the $540.00. Instead Select Portfolio kept the over


projections. I sent - letters, numerous phone calls relinquishing Select Portfolio responsibility in paying my taxes and home owners insurance. I spoke with several Representatives ( - -, - -, - -, -, -, -, - -, - - and other employees ) of the company with regard to my escrow account and or this transaction and the balance of escrow in the amount of $4200.00 to be sent to me. This amount was confirmed by their Representatives and my records. However I received a check in the amount of $2700.00. This company shorted me by $1500.00. Select Portfolio may have changed their name but they continue their corrupt behavior of Fair Banks. I believe not only does this company keep & conceal the customers surplus in escrow, they are making the customer 's mortgage payments uncomfortable so the customer looses their property or home to the mortgage company. I have taken responsibility to pay the taxes & home insurance. I would like this company to do the honest, legal and moral act in returning the amount owed of $1500.00.