TransUnion Intermediate Holdings, Inc. Credit Reporting Complaint

Credit monitoring or identity protection problem cancelling or closing account

TransUnion Intermediate Holdings, Inc. Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account California

I used Transunion to receive a free credit report. At no point was there any indication that I would be charged and I obviously gave them my credit card information in good faith since they needed it for my credit report. I have not received any receipts, emails or further information but finally noticed a charge on my credit card. Apparently they have been billing me $19.00 per month since 7 days after I got my report. There is no way to cancel the subscription online. They provided no services for that money. They gave me no receipts. Now that I have called, they have allegedly canceled my account. Still, I am out $100.00 now. I have attached the receipts I just obtained off the website as well as the bottom of my Credit report ( the top is omitted ) which clearly states that I should be charged no more than $8.00.

TransUnion Intermediate Holdings, Inc. customer in California
Jan 10, 2017

* Source: CFPB Complaint Database

TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with monetary relief

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