The Huntington National Bank Credit Card Complaint

Application processing delay

The Huntington National Bank Credit card department,

Application processing delay Michigan

Hello Team, I recently applied for a Huntington bank voice Credit card upon a invitation call from the bank representative in - MI branch. After i visited the branch and provided all information she went ahead with processing my application. After sometime she came back to me stating my application is rejected as I am not a US citizen. I have many different credit cards and I have been living here since 3 years on a work visa. I have an excellent credit score. I want to know : 1 ) Is it legal for banks to reject Credit card application even if the person 's credit score is excellent and has furnished all his documents to bank.


This has left me with a shock on why my credit card application was rejected due to citizenship even if I am a tax paying, law abiding person legally living and working in US. - The bank invited me and processed my application taking my 30 minutes just to answer back that my application is rejected. This is disgusting and very frustrating. I want your help for the matter to be investigated and proper justification from bank. thanks -

The Huntington National Bank customer in Michigan
Jan 10, 2017

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3The Huntington National BankComplaint HistoryComplaints3/20124/20131/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3The Huntington National BankApplication processing delay66.7%33.3%Closed with explanationClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication processing delay1.5%71.1%5.8%11.2%2.5%7.1%0.5%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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