BB&T Financial Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

BB&T Financial Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania

My loan home loan for my primary ( only ) home is through BB & T, and secured by - -, and has PMI. I have had the loan for about 6 months and have now paid more than 20 % off. I requested in writing they cancel/terminate my PMI, but they responded that I could not do so since my loan did not have 24 months of payment history ( quoting the Homeowners Protection Act, some protection eh? ). I believe they are in error and should cancel/terminate my PMI as requested. Please assist me in resolving this issue. Thank You - http : //www.consumerfinance.gov-

BB&T Financial customer in Pennsylvania
Jan 09, 2017

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Consumer disputes how BB&T Financial handled their complaint

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