Capital One Credit card department,
Closing/Cancelling account Maryland
On - - 2016, I had - fraudulent charges to my credit card. That card was cancelled, and the credit card company applied the appropriate credits. But after the card was cancelled, I received four other credits from - merchants. Those credits were not automatically applied to my new credit card. I 've now called 5 times, and only one credit has been applied. The other - credits were applied as CHARGES to my new card, which still has n't been resolved.
Capital One customer in Maryland
Jan 08, 2017
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| richard.fairbank@capitalone.com | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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