JPMorgan Chase & Co. Credit Card Complaint

Other

JPMorgan Chase & Co. Credit card department,

Texas

Thursday, -/-/- From : - - - - - - - -, Texas - Date of Birth : -/-/- Social Security Number : - To Whom It May Concern, I have received my credit report from -, -, and -. I have contacted Chase numerous. I am requesting an adjustment my Slate and Freedom account with Chase. I know this request is unusual, it is ruining my good credit standing. I realize things happen and my bank account has not had a high balance like normal and my utilizations on my credit card was over the limit over a month. If you look at my records, I was always on time and keep money in my Chase account. When Chase closed my account I was sending a payment of $3600.00. I plan on meeting with my financial advisor to put more money into my Chase bank account before -/-/-. I have kept a honest and responsible relationship with Chase and will deposit over - in cash into my bank account before the end of the month. I am requesting that you all re open my Slate and Freedom account. I know this request is unusual, it is ruining my good credit. I have attached statements for all of the accounts that I am requesting to be reopened. Sincerely, - -

JPMorgan Chase & Co. customer in Texas
Jan 06, 2017

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/20169/201611/201612/20161/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Other1.4%82.2%11.0%5.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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