Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Incorrect information on credit report information is not mine

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Incorrect information on credit report Information is not mine Minnesota

I tried to open an HSA ( Health Savings Account ) for my employee-provided health insurance. I was turned down by - different banks because of bad data ChexSystems had allowed into my file. ChexSystems tells me that someone at another financial institution typed in my SSN with a completely different name as part of a credit inquiry. ChexSystems then flagged my file as so bad that I could n't even open a simple bank account. This affected my health insurance open enrollment, my participation in my health plan HSA, and cost me many extra hours of time and weeks to unravel with ChexSystems. The bad business practices of ChexSystems failed to detect this problem earlier, despite their systems having all the necessary information. Instead, they flagged me as high-risk at - banks. I highly recommend that companies avoid using ChexSystems entirely. While this issue is now resolved, I hope ChexSystems will change their faulty business procedures to avoid harming consumers.

Fidelity National Information Services, Inc. (FNIS) customer in Minnesota
Jan 04, 2017

* Source: CFPB Complaint Database

Fidelity National Information Services, Inc. (FNIS) response to complaint:
Closed with explanation

Consumer disputes how Fidelity National Information Services, Inc. (FNIS) handled their complaint

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