JPMorgan Chase & Co. Credit Card Complaint

Forbearance / Workout plans

JPMorgan Chase & Co. Credit card department,

Forbearance / Workout plans New Jersey

My - husband and myself have a joint Marriott Card together. When we got divorced on - -, 2013 the card balance was given to him as a liability. Last year he lost his job. He was unemployed for 6 months. He could not pay the amount of - per month. We both talked with Chase and they said they will not do anything about changing the amount of the payment and are now reporting as a delinquency. I told them how much we could afford together to pay something to them they refuse. My credit is now being completely destroyed when this is not my debt anymore to begin with. Please help!

JPMorgan Chase & Co. customer in New Jersey
Jan 03, 2017

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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