Capital One Credit Card Complaint

Other fee

Capital One Credit card department,

Other fee California

I switched my card from - ( with annual fee ) to -- ( with no annual fee ) in - 2016. I was not refunded the portion of the annual fee for the remainder of 2016 when I had a no-fee card. In addition, I was not given the benefits of the - card from - 2016 onwards ( - miles per dollar spent ). I earned - miles per dollar spent which is the - earning rate. In other words, I was charged for a higher product but given the service and benefits of the lower product.

Capital One customer in California
Jan 02, 2017

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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