Regions Financial Corporation Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Regions Financial Corporation Bank account or service department,

Checking account Deposits and withdrawals Texas

I 've banked at ( Regions Bank ) for almost 14 years and I have been overlooking some questionable practices until today. I call, talked to a Bank Rep to " Stop and Payment '' on two ACH 's that was being brought to my checking account a week later. Regions got the fees that same day I requested the service. I allowed enough time to stop the payments but on the following -, the payments was not stopped. I call Regions and the Rep was nasty ( attitude wise ), so I requested to speak with a supervisior. The supervisor refunded my fees but the payments went through and made my account overdrawn. I was told by the supervisor that the Rep did not complete the paperwork to have payments stop. -! Anyway, Regions has inconvienced me right before - weekend. As soon as Im able, I will be Banking elsewhere.

Regions Financial Corporation customer in Texas
Dec 30, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Regions Financial CorporationComplaint HistoryComplaints2/20166/20167/20168/20169/201610/201612/20161/20172/20174/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Regions Financial CorporationDeposits and withdrawals52.2%34.8%13.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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