Loan Science, LLC Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Loan Science, LLC Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Indiana

Two collection agencies by the name of Loan Science and - has been continually harassing me by phone. It started on -/-/2016 with calls from a company by the name of - - -. They have called 1x -/-/- ; 2x -/-/- ; 2x -/-/- ; 2x -/-/- ; 1x -/-/- ; 1x -/-/- ; 1x -/-/- ; 1x -/-/-. Then on -/-/- I started receiving calls from Loan Science. They called 1x -/-/- with phone - ; 3x -/-/2016 phone - ; 1x -/-/2016 phone - ; 1x -/-/2016 phone - ; 2x -/-/2016 phone - ; 1x -/-/2016 phone -. They are looking for a person by the name of -. Both of these companies are looking for the same person. I explained to their representative " I do not know of this person or have I ever heard of a person by this name, and that I am listed on the - and also my State of Indiana Do Not Call List ''. The representative then hung up on me. They continue to change their phone number with each call so it is hard to monitor who is calling. They should not be allowed to harass people on the Do Not Call lists who have no knowledge of a debt that is owed by someone that they have no knowledge of. They should be held accountable for violating the National and State Do Not Call Lists. I myself, have never had a student loan in my life!

Loan Science, LLC customer in Indiana
Dec 29, 2016

* Source: CFPB Complaint Database

Loan Science, LLC response to complaint:
Closed with explanation

Consumer disputes how Loan Science, LLC handled their complaint

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