Synchrony Financial Debt Collection Complaint

Credit card Communication tactics called outside of 8am-9pm

Synchrony Financial Debt collection department,

Credit card Communication tactics Called outside of 8am-9pm Pennsylvania

Lowe 's ( Synchrony is the what comes up on the caller ID ) has called at least daily since we were just 4 days late with our payment. They call during the day but also between - at night! We have a young family and this is incredibly disruptive. We are aware we are late with this payment and I told them we would pay as soon as my paycheck is in, which is this week, but they have not stopped. We have now had the phone off the hook for the past few days because it 's gotten so bad!

Synchrony Financial customer in Pennsylvania
Dec 28, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

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