Citibank Credit Card Complaint

APR or interest rate

Citibank Credit card department,

APR or interest rate Pennsylvania

Citibank is charging " residual interest '' on a statement from - days go when the entire balance was paid in full. I paid $750.00 in -/-/- to bring the account to a - balance when the account statement was for $720.00. In -/-/- they billed me $24.00 in interest when I paid the previous statement in full. When contacted they said it was " residual interest '' from the -/-/- statement when I paid $500.00 and the bill was $550.00. I paid $4.00 of interest on the remaining $57.00 in -/-/-. I attached -/-/- 's bill to show that every month my bill was paid in full and the account was always brought to a - balance. It is illegal to charge " residual interest '' after you show a new balance & continue to accrue interest on an account. The final balance is always to reflect all money owed on an account except for outstanding charges not finalized by a retailer since the bill was cut.

Citibank customer in Pennsylvania
Dec 27, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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