Citibank Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

Citibank Money transfers department,

Domestic (US) money transfer Fraud or scam New York

An unkown friend put money into my account. I could not identify the source, the bank took my money. The bank does not know where the money came from. I want my money back.

Citibank customer in New York
Dec 22, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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How Citibank handles Fraud or scam complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints9/201310/201311/201312/20131/20146/20145/201512/20154/20168/201612/20161/20173/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankFraud or scam57.1%42.9%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam1.1%84.7%9.4%2.2%2.2%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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