Capital One Credit Card Complaint

Capital One Credit card department,

Billing disputes Georgia

In - of 2016 I purchased an - computer at -. By - -, the " new '' computer ceased to function. I took it to a computer shop & was advised to return it to the manufacturer. By - -, - sent a - return shipping label. The manufacturer 's paperwork states they revived it on -/-/16, " repllaced [ the ] motherboard '' & shipped it out on -/-/16. The " new '' ly repaired device did n't get to me until after the 2016 - - weekend. From the second week of - 2016 until -/-/16 at least service tech calls were made to - - - while trying to sign on to -. On -/-/16 an - - - Support Tech tpld me " the problem is your computer '' On -, I requestd Capital One to chargeback this purchase after - told me I had gone past their return deadline. On -/-/16 Capital One reapplied my purchase amount. On -/-/16, with no explanation as to why, they changed their mind. On -/-/16 I had to purchase another computer. Total Cost : $1700.00