Universal Acceptance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Universal Acceptance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay Washington

This company is scamming off of innocent people who just want to buy a car and improve their credit. First, they do not allow you to choose a car, they give you the one on the lot in the worst condition. for example, I purposely stated that I did not want a - and that is the only - they would let me have. I have since found out that the car is worth only $200.00 and they charged me $11000.00 for it with a 34 % interest. Since I bought this - - - a year ago I have had to replace, the starter, the engine, the CAT, the ERG valve, the wheels, the tires, fix the alignment, complete new brakes, the heat and A/C do n't work, etc. The engine light is on even after their " mechanics '' claimed to fix it ... twice. The majority of what is wrong with the car is NOT covered on their horrible warranty. I have put over $4000.00 worth of repairs into this car. I would like to also add that they have praised me for having perfect credit with them but yet the first time I was 5 days late on a payment the disabled my starter and would n't take even a partial payment to turn it back on, suffice it to add that I was willing to pay the full payment in 6 days but they refused to cut me any slack.They are charging me $400.00 a month for a piece of garbage. I tried to trade it in 4 times and all said I was " upside down on the car '' which means I owe more than it 's worth. I AM looking into legal action.

Universal Acceptance Corporation customer in Washington
Dec 18, 2016

* Source: CFPB Complaint Database

Universal Acceptance Corporation response to complaint:
Closed

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