TCF National Bank Bank Account Or Service Complaint

Checking account Using a debit or ATM card

TCF National Bank Bank account or service department,

Checking account Using a debit or ATM card Michigan

I have been a customer of - bank for over 3 years. Overall the bank has been alright. But periodically money comes up missing from my account. The transaction is debit from a foreign ATM. I live across the street from my bank there really is n't a reason for me to go to a foreign ATM unless there is n't a tcf bank around. This last transaction happened on - -, 2016 at - in the morning at foreign ATM. I swear I was home asleep. If you review all of my ATM withdrawals I am never withdrawing money at that hour. They said the have documents but never provide it. Now the last time it happen about five months ago I got a new card and I did use the same pin number. So this time I changed my pin but I still do n't feel safe but this is the closest bank. I should be able to bank there and feel secure. Something is going on with their debit cards. I ca n't believe I am the only customer experiencing this. I want my money back. The amount is $100.00. I know to some that 's a small amount but I work hard and it 's a lot to me. Nobody seems to care. I will have to find another bank.

TCF National Bank customer in Michigan
Dec 18, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3TCF National BankComplaint HistoryComplaints3/20124/20125/20126/20127/20129/201210/201211/201212/20122/20133/20135/20137/20138/201312/20131/20142/20143/20145/20147/20148/20149/201410/20142/20153/20154/20155/20156/20157/20158/201510/201511/20154/20166/20169/201612/20163/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TCF National BankUsing a debit or ATM card78.7%18.0%3.3%Closed with explanationClosed with monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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