First Guaranty Mortgage Corporation Mortgage Complaint

First Guaranty Mortgage Corporation Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Texas

To who it may concern, Loan officer pulled credit report from all three credit breaus. The simple fact is it happened without my acknowledge and I made it clear from beginning I do n't want the credit report pulled. I made it very clear from the beginning of my conversation that I do not want to pull my credit before I am ready to do the refinance with the loan officer. I expressed it in writing by text message ( see attached screenshot ). I have contacted loan officer 's branch manger and he refuse to resolve the issue. Thanks for assisting with this matter and I look forward to hearing from you soon.