Collection Service of Nevada Debt Collection Complaint

Other (i.e. phone, health club, etc.) Improper contact or sharing of info contacted employer after asked not to

Collection Service of Nevada Debt collection department,

Other (i.e. phone, health club, etc.) Improper contact or sharing of info Contacted employer after asked not to Nevada

In the spring of 2016 I reached out to credit agencies including Collection Service of Nevada as I decided to work on paying off my bills. I updated my information with them of both my home address and my work address. I told them that they were free to contact me at my home address. They served me a lawsuit for small claims court at my work address. I paid the default judgement off within a week of the default judgement being awarded. I asked them not to contact me anymore since I had no more business with them ( because the debt had been paid off ). They just mailed me a document they submitted to the court that I had paid off the balance of account, but they mailed it to my work address, even though I asked that ALL correspondence be sent to my home address when I talked to them last spring. The return address is clearly visible to my employer and staff of the office I work at. Also, it is the policy of our office to have staff open the mail before it is delivered. Because I have asked multiple times for them to send me correspondence to my home address and not to contact me at work, and because they have repeatedly ignored this request from me, I make this complaint with the Consumer Financial Protection Bureau.

Collection Service of Nevada customer in Nevada
Dec 15, 2016

* Source: CFPB Complaint Database

Collection Service of Nevada response to complaint:
Closed with explanation

Consumer disputes how Collection Service of Nevada handled their complaint

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