Capital One Credit Card Complaint

Billing disputes

Capital One Credit card department,

Billing disputes Virginia

Capital One has refused to credit my account and have rebilled my account for erroneous charges. -/-/2016 Other Services TRANSACTION REBILL Other Services ; ... - $89.00. Open Drawer -/-/2016 INTEREST CHARGE : PURCHASES Interest Charge ... - $63.00. -/-/2016 Other Services TRANSACTION REBILL Other Services ... - $86.00. -/-/2016 Merchandise TRANSACTION REBILL Merchandise ... - $170.00. All these charges have been rebilled to me and they have applied interest to my account for about $340.00.

Capital One customer in Virginia
Dec 08, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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How Capital One handles Billing disputes complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201611/20161/2017020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneBilling disputes0.9%49.5%31.8%5.2%3.8%8.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
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